Shipping & Return Policy - Dog ID Collar Online

Dogidcollar orders ship within 3-5 business days in most cases. Large or custom orders may take longer, for these type of order you will be contacted with an estimated time. Shipping options include USPS First class and USPS Priority mail. International orders ship First Class international.

At Dogidcollar we take pride in offering high quality personalized collars, leashes and other items with your dogs or cats name and phone number embroidered on your choice of strap and thread colors. Because these items are completely customized mistakes on both ends can be made. If we make a mistake we will remake the item/s and ship them to you at no additional cost.

If  for any reason your are  not happy with your product you may return the item/s within 7 days of receipt of product.

We offer a 90 day warranty on all your collars and leashes due to  part defects or workmanship (loose threads, collars coming apart).  This doesn’t not include pets chewing or from pulling due to being tied up.

If you collar fails due to parts or defects after 90 day please contact us at 816-888-0151

Thank you so much for choosing dogIDcollar!